Toyota App and Loyalty

  • Why I lost my points?

    losing points can be due to expiration, if you do not use the points that exceed two years they will be expired, or you have used them to buy spare parts or do service at our authorized dealers.

    losing points can be due to expiration, if you do not use the points that exceed two years they will be expired, or you have used them to buy spare parts or do service at our authorized dealers.

  • Why I cant see my service history?

    usually, this happens when you register a new vehicle the service history of the previous car disappears, you can choose the car that you want to see the service history and it shows the details.

    usually, this happens when you register a new vehicle the service history of the previous car disappears, you can choose the car that you want to see the service history and it shows the details.

  • How can I use the points?

    you can use the points you have collected in doing service at Toyota authorized dealers, buying Toyota genuine spare parts, or pay with it on the total invoice buying for any item.

    you can use the points you have collected in doing service at Toyota authorized dealers, buying Toyota genuine spare parts, or pay with it on the total invoice buying for any item.

  • can I use the points to buy spare part?

    Yes you can buy spare parts with your points

    Yes you can buy spare parts with your points

  • Can I collect points with buying spare part?

    No you cannot collect point with buying spare part.

    No you cannot collect point with buying spare part.

  • Why my account is blocked?

    the main reason your account is blocked is either registering more than three VINs (vehicle) or scanning too many because this program is for our retail customers not shop owners or companies.

    the main reason your account is blocked is either registering more than three VINs (vehicle) or scanning too many because this program is for our retail customers not shop owners or companies.

  • What is TLP?

    TLP is the Toyota Loyalty program for our loyal customers who are always visiting our authorized dealer's service centers for service purposes and they will be awarded points they can use afterward for doing service and buying spare parts.

    TLP is the Toyota Loyalty program for our loyal customers who are always visiting our authorized dealer's service centers for service purposes and they will be awarded points they can use afterward for doing service and buying spare parts.

  • If I don't have a Toyota car can I join TLP?

    Unfortunately, you cannot join the Toyota loyalty program if you don't own a Toyota car.

    Unfortunately, you cannot join the Toyota loyalty program if you don't own a Toyota car.

  • How can I join TLP ?

    To join TLP you should own a Toyota Vehicle and download the Toyota Iraq app on your phone, register your car on the application with your personal information to create an account and join TLP.

    To join TLP you should own a Toyota Vehicle and download the Toyota Iraq app on your phone, register your car on the application with your personal information to create an account and join TLP.

  • Can I collect and redeem my points from any of Toyota Iraq authorized dealers?

    yes our customers can redeem and collect their points in any of Toyota Iraq authorized dealers.

    yes our customers can redeem and collect their points in any of Toyota Iraq authorized dealers.

  • In case my account was blocked can I return it?

    No, you cannot bring back the account if you get blocked.

    No, you cannot bring back the account if you get blocked.